Frame the problem, set program boundaries, map the participant journey, plan staffing and resources, build safeguarding into operations, set measurable goals, pilot and revise, and prepare for sustainable scale.
Best for: Program directors and teams designing or redesigning a program.
Version 1.
Sample page
Lesson 01
Good programs begin with a specific, evidence-supported problem and a defined population.
Combine public data, participant voices, and partner insights. State what is known and what remains uncertain.
Worked example A neighborhood youth program learns that evening transportation is a larger attendance barrier than interest.
Avoid assuming that a visible problem has only one cause.
Your application Write a problem tree with three contributing factors.
Licence: one purchase licenses the playbook to your organization for its own internal use. Please do not resell or redistribute it.
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